A telecommunications company and media houses are primarily responsible for the transmission of signals, messages, information, and infotainment. This industry majorly focuses on new technologies.
Run-through: The sub-industries within Telecoms & Media
1. Information Services:
These are companies or organizations such as newspaper houses that provide knowledge and information on a variety of current topics for the masses.
People in this sector know what is happening in their community, country, and elsewhere. If you want to pursue your experience in this sector, you need a degree in journalism and communication studies.
This is a comprehensive area covering various subtypes like digital media, books, newspapers, magazines, and radio and television networks, to name a few.
Digital media works in an electronic format, so you have e-books and e-newspapers as an example. Published literary works like paperbacks provide both knowledge and entertainment to people.
The radio and television have numerous channels that chiefly provide entertainment and bring news and other public information to the masses.
Planning for a career in media, you need to complete journalism and mass communication studies. People with a background in theater, music, and the arts do well in television as artists.
Lastly, you have telecoms in charge of providing cable and internet services, telephone networks, and related equipment like mobile towers.
Cable and internet service providers offer bandwidth and access to various entertainment channels to the public.
Telecom companies provide telephone networks and services. Companies that are into telecom infrastructure are responsible for the erection and maintenance of mobile towers, cable routes, etc.
Deep Dive: Explore which sub-industry resonates with you
1. Information services
Companies that provide data, knowledge and information on specific topics in a processed or published format.
Top 3 Companies: Penguin/Random House, Hachette Book Group & Harper Collins
Companies whose provide services across the carrying channels of communications. Includes;
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Companies engaged in providing telecommunication services and products. Includes;
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What skills and experiences do OTHER people in this industry typically have?
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Top 3 skills to get started –
- 2022 Complete Salesforce Administrator Certification Course
- Brilliant Customer Service: How to Impress your Customers!
- Account Management for Beginners
Other important skills –
- Customer Service – Contact Centers
- Customer Success: How to Reduce Churn and Increase Retention
- Seven Basic Quality Control (QC) Tools (with Excel tools)
- IT & Technical Support Guide to Helpdesk, Desktop & Servers
- Customer Service Success: Take Your Skills to the Next Level
- CRM: Customer Relationship Management
- Customer Success | How to Actively Engage Your Customers